Customer service rant

I had a god-awful experience at work last week. Is it just me, or do people have absolutely no customer service skills whatsoever!?! So, here's what happened. I went down to the cafeteria to get some lunch. This was Thursday, btw. Anyway, I had a craving for a grilled cheese sandwich. They have a very good light wheat bread down in the cafeteria that only has 5 carbs per slice so I thought, "what the hell? I'll splurge a little." I ordered the sandwich and she asked what kind of bread I'd like. I told her light wheat. She said, I have white, wheat, or rye. I said, no, you have the light wheat bread too, it's right down there by the cold sandwich area. She said, "Oh. Well, I didn't bring any of that out. If you want it, go get it."

We're only talking about a matter of about 15 feet here. My point, she was already behind the counter. I was her customer. She should've gotten the bread for me. Instead, I had to walk down there, wait for the person in front of me to get their order, then have the person behind that counter hand me 2 pieces of bread. I was pissed and she could tell. Hell, everyone could tell.

The next day this same girl has the nerve to say to me, "what was with your attitude yesterday?" I went off. I told her she was rude and has very poor customer service skills. I told her she needs to work on that. I also ended up telling her supervisor about it after she stood there and argued with me. I'm usually not one to go over someone's head, but this girl was impossible. She really thought she'd done nothing wrong at all. She thinks that because I'm an employee (like her) that my patronage doesn't count, apparently. Whatever. I spend between $100 - $150 in that cafeteria per month. I have breakfast and lunch there daily. Sometimes I have snacks and/or dinner as well. I won't be doing so anymore. Fuck 'em.

I'm still pissed!

I have to get some work done. I'll actually post some deep thoughts later :)